If you trust a Waymo with your life, why not an AI clinician?
As I look at how quickly we are becoming comfortable trusting AI in other parts of our lives, I find myself wondering why healthcare is being held to a different standard. In this RxR Briefing, I explore what self-driving vehicles can teach us about AI clinicians and why I believe we need to evaluate these technologies against the realities of today's healthcare system rather than against perfection.
Are you an ostrich or an excavator?
AI in pharmacy is no longer theoretical. It’s starting to show up in real, operational ways. Drawing on insights from the AMCP AI pre-conference, this piece explores a simple but powerful question: are you approaching AI like an ostrich or an excavator?
The Doctronic hack: a wake-up call for pharmacy’s full practice future
Can your AI doctor be jailbroken? The Doctronic hack proves we need 'human-in-the-loop' care. It’s time to activate pharmacists with Full Practice Authority in all 50 states.
Voice agents: the next shift in specialty pharmacy intake
AI voice agents are rapidly transforming specialty pharmacy intake by automating routine patient verification and outreach. The real opportunity is not just efficiency, but designing these interactions to strengthen patient experience and brand trust.
If the future of AI is being decided right now, are you paying enough attention?
AI is evolving faster than regulation can keep up. Here’s why that matters and what you can do about it.
AI, affordability, and access: my takeaways from AVBCC
I attended the 15th annual Association for Value-Based Cancer Care meeting in New York and came away with a mix of inspiration and reality checks.
NASP25 reflections
The rise of cell and gene therapies, the expanding needs of rare disease patients, and the importance of authentic communication in specialty pharmacy.
From tasks to people: how AI vendors are reframing the automation conversation
At this year's NASP annual meeting, AI wasn't just present—it dominated the conversation. Read my summary to get my key takeaways on what I experienced, especially leading a star-studded panel.
Charitable pharmacies improve access to prescription medications
Charitable pharmacies are becoming essential safety-net providers for uninsured and underinsured patients, blending clinical care with affordable medication access.
The silent crisis: how pharmacies could help address America's behavioral health epidemic
America is facing a growing behavioral health crisis, yet pharmacies, often the most trusted and accessible healthcare providers, are underutilized in addressing it.
Hypertension: how community pharmacists could save 100,000 lives
Hypertension is killing more Americans than most chronic conditions, and yet it’s one of the cheapest and easiest to detect and treat…
Books, Bavarian foothills, and the brave new world of AI
Planning your summer reading list? Here’s a timely roundup of AI-fueled books that every exec should consider, from power plays at OpenAI to tech’s uneasy marriage with global politics.
Why the NABP and Boards of Pharmacy are more important than ever
As the healthcare and pharmacy industries continue to evolve, staying informed on the latest regulatory developments and innovations is essential for anyone involved in the profession. Whether you're a seasoned professional or someone with a keen interest in pharmacy’s future, understanding how the landscape is shifting can help guide your next steps.
What Asembia 2025 revealed…
What’s next for specialty pharmacy? At Asembia 2025, two themes dominated: broken hub models and the rising cost risk of gene therapies. Here’s what we learned—and what industry leaders should be doing now.
Why Tobi Lütke’s AI directive is a wake-up call for all of us
What happens when a CEO tells their entire company to use AI or explain why they can’t? Shopify’s Tobi Lütke’s message isn’t just for tech companies—it’s a call to every leader.
The future of pharmacy: can regulations keep up with AI?
As artificial intelligence (AI) drives productivity gains in pharmacy, an important question emerges: How will pharmacists use this newfound time?
The AI-powered pharmacist: full practice authority and the future of care
Are we ready for how AI is changing pharmacy, full practice authority, standard of care, and provider status? The first in a series addressing the future of care.
The trouble with WISMO
How one simple customer request is driving AI innovation in pharmacy and how it’s potentially eliminating jobs, but improving the value of others.
Why invest time learning pharmacy AI?
Imagine a world where every pharmacy prescription is cleared for dispensing…where financial assistance is presented immediately upon order…where the patient has real-time order updates without asking. This world is real now or coming very soon. Here are three simple ways you can improve your pharmacy AI IQ to stay ahead of the curve.