Voice agents: the next shift in specialty pharmacy intake
AI voice agents are rapidly transforming specialty pharmacy intake by automating routine patient verification and outreach. The real opportunity is not just efficiency, but designing these interactions to strengthen patient experience and brand trust.
Why the NABP and Boards of Pharmacy are more important than ever
As the healthcare and pharmacy industries continue to evolve, staying informed on the latest regulatory developments and innovations is essential for anyone involved in the profession. Whether you're a seasoned professional or someone with a keen interest in pharmacy’s future, understanding how the landscape is shifting can help guide your next steps.
Why Tobi Lütke’s AI directive is a wake-up call for all of us
What happens when a CEO tells their entire company to use AI or explain why they can’t? Shopify’s Tobi Lütke’s message isn’t just for tech companies—it’s a call to every leader.
The future of pharmacy: can regulations keep up with AI?
As artificial intelligence (AI) drives productivity gains in pharmacy, an important question emerges: How will pharmacists use this newfound time?